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Frequently Asked Questions (FAQ)

Find answers to common questions about SecureXchange. If you don’t see what you’re looking for, feel free to ask us directly!

SecureXchange is a platform designed for secure file and payment exchanges.

Go to the registration page and follow the sign-up instructions.

Yes, we use industry-standard encryption to protect your data.

Contact us at support@securexchange.com.

You can reset your password by clicking on the "Forgot Password" link on the login page and following the instructions.

Yes, you can change your email address in the account settings section of your profile.

We support a variety of file formats including PDF, DOCX, XLSX, and more.

Yes, the maximum file size you can upload is 100MB.

To delete your account, please contact our support team and they will assist you with the process.

Yes, you can track the status of your file uploads in the "My Uploads" section of your account.

If you encounter an error, please contact our support team with the details of the issue and we will help you resolve it.

Refunds are handled on a case-by-case basis. Please contact our support team for more information.

We welcome your feedback! Please use the feedback form on our website or email us at feedback@securexchange.online.

SecureXchange

SecureXchange is your platform for secure and efficient file exchange. We prioritize your privacy and data security, providing a trusted environment for all your digital transactions.

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